Campsite & Touring Park
Booking Management System

Frequently Asked Questions
About Us

Hi, I’m Leon, founder and sole developer of Gatekeeper Bookings.

In 2011, I took a break from a web development career to manage a growing campsite for a season. With no proper booking system controlling availability, I improvised paper and contact-form solutions to manage bookings and arrivals — but it quickly became apparent that a purpose-built system would be a game-changer.

So in 2012 I started building Gatekeeper, going live at the original campsite in early 2013.

For the next ten years I stepped away from being physically present on the campsite, but continued managing the campsite’s online presence, bookings, and customer correspondence myself, while continuing to sit on the campsite's executive team.

That hands-on experience was instrumental in the evolution of Gatekeeper, as many improvements came directly from the day-to-day tasks I was handling.

Regular communication with campers through email helped shape the customer-facing parts of the system, while working with campsite owners, staff, and bookkeepers drove continuous improvements to the administration system.

Gatekeeper has now been managing campsite bookings for more than a decade, with the original campsite still proudly powered by Gatekeeper, along with a small number of others.

If you’d like to see whether Gatekeeper could work for your campsite, I’d be very happy to talk it through.

Pricing

Gatekeeper pricing is simple: 2.5% of your total booking revenue, with no per-unit charges or other standing fees.

Importantly, this fee also includes the payment processing costs for transactions made through the online booking service, which are handled directly through Gatekeeper’s fully integrated payment gateway.

The only additional cost is the standard merchant bank charge on payments received. We recommend a suitable merchant bank where this is limited to 1% of the revenue passing through the account.

There are no other charges connected with any aspect of employing the Gatekeeper system. Ongoing advice and support on working with the system is unlimited and free, as is input on optimizing your online presence.

We do offer further related paid services to Gatekeeper clients, however, at very friendly rates. These include: park website creation (select scenarios only), park website hosting/administration, vector-based park map production, customer correspondence solutions, the running of online advertising campaigns through Google and social media providers.

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